For quick and reliable AOG service the following AOG stock locations are available :


In France :

TEAM CUSTOMER SUPPORT during business hours
Phone : 33 1 49 78 67 44
Fax : 33 1 49 78 66 29
mail to : 
customer.support@team-avionics.com

SAVE GIE outside business hours
Phone : 33 1 49 75 45 73
Fax : 33 1 49 75 45 74


In Canada :

SATORI AIR SERVICES
Phone : (1) 514 745 1600
Fax : (1) 514 745 2711

mail to : 
support@airsatori.ca


In Singapore :

JANCO Aviation Pte Ltd
Phone : 65 6324 3248
Fax : 65 6324 3249
mail to : 
enquiry@jancogroup.com

Each AOG location provides a 24 hours a day, 7 days a week AOG Service, with response within 1 hour and shipping details in less than 4 hours.


Find AOG contacts information on our CONTACT CHART

 


REPAIRS

TEAM authorized repair stations are as follows :


TEAM France :

Repair Station - Service Agreement
EASA 145 N° FR.145.130
FAR 145 N° T3FY463X
CCAR 145 N° F03300177



SATORI AIR SERVICES CANADA :

Approved Repair Station DOT 573 N° 30

Benefit of :

Original Equipment Manufacturer (OEM) components
Highly trained people with access to design engineering and up to date issues of technical documentation.



Find AOG contacts information on our CONTACT CHART

 

TECHNICAL ASSISTANCE

TEAM has set up a worldwide organization to assist customers in operating and maintaining their equipment.
Our Customer Support people provide TEAM customers with assistance for :

technical inquiries
practical explanation of technical publication
troubleshooting
SB incorporation
warranty claims evaluations

For Technical Assistance contact our Customer Support team
Phone : 33 1 49 78 66 64
Fax : 33 1 49 78 66 29

e-mail : customer.support@team-avionics.com

 

TRAINING

TEAM proposes customized training to its customers.
Three levels are available according to customers needs :

Level 1 Maintenance: finding and replacing faulty LRU
Level 2 Maintenance: finding and replacing faulty SRU
Level 3 Maintenance: finding and replacing faulty component

All training sessions are organized at our Rungis facility in France, allowing contacts between trainees and design engineers as well as repair workshop people.

Training are scheduled upon request in order to meet customers preferred periods. A wide range of convenient overnight accommodation is available and can be arranged on request.

For Training schedule contact our Customer Support team
Phone : 33 1 49 78 66 64
Fax : 33 1 49 78 66 29
e-mail : customer.support@team-avionics.com